Cosmo Casino is an online casino that was established as far back as 2001. It is part of the famous Casino Rewards Group, which operated many other online casinos with good reputation and ratings. The sheer longevity of the casino and its association with this very robust casino operator tells you that it can be trusted. Casino Rewards, the company that owns Cosmo Casino, also manages and controls many other similar casinos that are popularly known as its sister sites. These Cosmo Casino sister sites have similar gaming features and entertainment for all players from Canada, New Zealand, Ireland, Netherlands and European countries.
Cosmo Casino comes with a theme bursting with entertainment. In the casinos scenes, “Vegas” is synonymous with entertainment. Thus, with the “Cosmo” name, this online casino can only advertising to be a virtual country where persons can escape to to experience the best of Vegas-style gaming entertainment.
True to its name, Cosmo Casino does provide Vegas-style casino gaming entertainment. The online casino is powered by one of the best gaming platform in the business; and it showcases a wide variety of high quality online casino games. Thus, whatever game you play, you can be a happy citizen of this entertainment country of an online casino. In this article we are going to explore all the Cosmo Casino sister sites for Netherlands players, and also give you a brief information on each of them to help you choose the more suitable alternative.
The quality of an online casino has everything to do with the software that powers it. Thus, the ideal online casino should be powered by high quality casino software. Cosmo Casino ticks this box, as it is one of the many online casinos solely powered by Microgaming.
Microgaming comes with a strong reputation in the iGaming world. The first online casino software came from its mill. Today, Microgaming is one of the biggest names among developers of online casino games. It is known for developing games with graphics, sound, game-play, and other top quality effects that are a cut above the rests.
That said, with Microgaming powering Cosmo Casino, you can be sure that the entertainment country holds the crème de la crème of online casino gaming features. Thus, Cosmo Casino boasts of glossy and creamy graphics, real life animations, immersive sound effect, smooth game-play, and other top quality effects that’ll take your gaming experience to the highest levels.
However, many players like being able to experience different gaming software. This is because software providers differentiate their products with exciting tweaks especially in terms of graphics and game-play. Being able to enjoy a variety of exciting graphics and more in a multi-software powered casino makes for spiced-up gaming. Remember, variety is the spice of life. However, Cosmo Casino does not provide this because it is powered solely by Microgaming. While players will not find the Microgaming product lacking in quality; they’ll be unable to enjoy anything different.
However, there are country restrictions, so not everyone will be granted visa to this virtual entertainment country. Unfortunately, the United States is part of this visa ban. However, if you are not satisfied with Cosmo Casino and looking for the best alternatives, then the sister sites are the top choices. Below are the best sister sites to Cosmo Casino for Canada, New Zealand, Ireland, Netherlands and European countries..
Cosmo Casino Sister Sites:
- Yukon Gold Casino
- Players Palace Casino
- Zodiac Casino
- Blackjack Ballroom
- Captain Cooks Casino
- Casino Action
- Casino Classic
- Casino Kingdom
- Cosmo Casino
- Golden Tiger Casino
- Grand Hotel Casino
- Luxury Casino
- Quatro Casino
- Grand Mondial Casino
Cosmo Casino – at a glance
- Website: www.cosmocasino.com
- An online casino established in 2001; and part of the Casino Rewards Group
- Licensed by Kahnawake Gambling Commission, UK Gambling Commission, and the Malta Gaming Authority
- Employs SSL technology, and is certified “safe and fair” by eCOGRA
- Powered by Microgaming allowing it to offer exquisite online casino games featuring top class graphics and other high quality effects
- Download play games and Instant Play games are provided
- Provide over 550 online casino games including slots, table games, video pokers, and variety games
- Does not provide Live Dealer games
- Provides no less than 15 progressive jackpot games
- Welcome bonus is up to €/$245 (100% first deposit bonus up to €/$100, and a 50% second deposit bonus up to €/$145)
- All players are automatically entered into the Casino Rewards loyalty program
- Bonus wagering requirement is “60 times bonus amount” for first deposit bonus, and is “30 times bonus amount” for other deposit bonuses
- Minimum deposit limit is €/$20, and maximum deposit limit is €/$2,000 per day
- Minimum withdrawal limits is €/$50, and the maximum withdrawal limit is €/$4,000 per day
- Withdrawn funds are held pending for 2 working days before being processed and issued
- 24/ 7 customer support is available via email (support@crhelpdesk.com) and Live Chat
Cosmo Casino Review
The big question is whether this is just some clever theming, or whether Cosmo Casino does serve high level casino entertainment. That is, does Cosmo Casino provide a wide range of entertaining online casino games?
Does it offer attractive bonuses to come out as a rewarding online casino? Also, does it offer top services that we’ll expect from an ideal online casino (such as fair casino conditions and limits, convenient deposit and withdrawal options, fast payouts, effective customer service, etc)? In the first place, can Cosmo Casino be trusted as a legit and reliable online casino where players can have winnings and will be paid?
This review will examine Cosmo Casino in order to provide the information that will help you answer these questions and more.
Cosmo Casino – Is it legit?
If you don’t want to be ripped off by an online platform, you must ask the legit question and determine that it is legit before walking through its virtual doors. Thus, the big question is whether Cosmo Casino is legit. The simple answer to that is “YES”.
Our first check of a legit online service is legality. This is because services that are operated by legal companies are less likely to be scams. Thankfully, Cosmo Casino ticks this box. It is associated with the Casino Rewards Group, which is not only 100% legal, but the biggest operator of online casinos. Suffice it to say that, a company with this profile cannot have a scam online casino associated with it.
Another check of a legit online casino is the test of time. This is because the scam services everywhere are usually short-lived. People who are ripped off cry out; the scam service is called out; and they do not survive the exposure. Thankfully, Cosmo Casino ticks this box. It was started in 2001 which means it is clocking 2 decades in the industry. Suffice it to say that a scam online casino cannot operate in the industry for that long.
A good check of a legit online casino is fair gaming. This is because it is only in online casinos that are fair that players can have winnings. Thankfully, Cosmo Casino ticks this box. The proof of this is its eCOGRA certification. The eCommerce Online Gaming Regulation and Assurance (eCOGRA) is a renowned auditor of online casino. The body thoroughly tests a casino’s games to check whether gaming result is random for players to have winnings. Suffice it to say that a scam online casino where players cannot have winnings will not be certified fair by eCOGRA.
Another good check of a legit online casino is gaming licenses. This is because to be licensed a casino must meet certain operating requirements; and during operation, the licensing jurisdiction usually ensures that the casino continue to meet high standards of fair gaming and player protection. Thankfully, Cosmo Casino ticks this box. It is licensed by some of the most reputable casino regulators (which include the Kahnawake Gambling commission, the UK Gambling Commission, and the Malta Gaming Authority). Suffice it to say that a scam online casino cannot have these reputable gaming licenses.
Another check of a legit online casino is payouts. This is because only legit casinos pay. Cosmo Casino ticks this box. Like its sister sites, its website has a “winners list” section where you’ll find the many winners of the casino from the past 10 years. You’ll also find winners and evidence of payouts in many other independent platforms. Suffice it to say that you won’t find evidence of payment from the scam online casinos.
That said, with Cosmo Casino being 100% legal, with it being an eCOGRA certified casino where players can have winnings, with it being a fully licensed and regulated online casino, and with it having almost 2 decades operating record of providing gaming services and actually issuing payouts to winners, there is no doubt that it is a legit online casino.
Cosmo Casino – Is it safe?
Every country knows the importance of safety; that is why they establish and invest so much in their military. This entertainment country of an online casino also knows the importance of keeping its “citizens” safe.
Casino players will have to submit sensitive data (such as personal information and credit card details). Cosmo Casino promises that it will adequately protect users’ data so that such data will not leak out and leave players exposed to all the scammers out there.
Cosmo Casino does very well in this regards. The casino uses 128 bit SSL encryption, which is the industry standard in ensuring the protection of data being transmitted over the internet. Another assurance of the safety of this entertainment country is its eCOGRA certification. The eCommerce Online Gaming Regulation and Assurance also tests a casino’s security processes in its audit. Thus, the eCOGRA seal of approval certifies fairness and safety.
That said, with Cosmo Casino using the industry standard SSL technology and certified safe by eCOGRA, it is safe to say that it is safe.
Cosmo Casino Games
This part of the review examines the entertainment value of Cosmo Casino. Specifically, the review will examine the games selection of the casino, the quality of the gaming software, the gaming flexibility afforded and more.
Casino Versions
The ease of gaming that an online casino provides has a lot to do with how games can be accessed. Online casinos provide games via a download-based version or instant Play version. The first version requires that players download casino software and install it to their device in order to play games. In the second version, players can access games online using web browsers and play them instantly without having to download casino software.
Either version has its advantages. The download-based version gives access to the full range of games that a casino offers; while the Instant Play version gives fast access to games. Thus, the ideal online casino will provide both casino versions to give players choice.
Cosmo Casino does well in this regards. Citizens of this entertainment country can choose to play games in-browser or after downloading them.
Mobile Compatibility
Ease of gaming also extends to whether the online casino is compatible with mobile devices. The portability of mobile devices allow these devices to be carried everywhere; which allows users of mobile-friendly online services to enjoy the services on the go.
Thus, with mobile-compatibility, players can enjoy casino gaming “on the go”. That is, it won’t matter where players are; they can simply bring out their mobile devices and fire up casino games for exciting online casino gaming sessions.
To afford players this gaming flexibility, online casinos are beginning to go mobile. However, Cosmo Casino is still not mobile-compatible. This will be a major drawback to players who’ll want to be able to fire up an online casino on the go (via their smart phones or tablets).
Games Selection
Above everything else, a casino should be entertaining. Thus, the ideal online casinos should offer a wide range of games. Thankfully, Cosmo Casino ticks the box. It holds every casino game you’ll find in Sin City. These include some 550 games that include titles from slots, table games, video pokers, and variety games.
Slots
Online casinos are usually dominated by slot games. It’s not surprising that they dominate the online casinos because these virtual casinos are not constrained by space to hold the virtual slot machines. Today, slots continue to be in huge demand because game-play is simpler than ever, the spinning reels are captivating and thrilling than ever, and the potential payouts are bigger than ever. That said, the ideal online casino should offer a ton of these simple, yet massively thrilling and rewarding slot games.
Thankfully, Cosmo Casino does not disappoint in this regards. Like its sister sites, the casino has over 300 slot machines. Over 80 of these are the classic 3 reel slot machines, while the others are the dazzling 5 reel video slots.
Also, slots games are designed around different topics. Thus, players of different lifestyle and taste will find exciting slot themes that appeal to them. Slot themes you’ll find in this entertainment country of an online casino include fruits, sports, ancient civilization, adventures, fantasy lands, blockbuster movies, and more. Some of the best slot titles in the industry are in the house; these include Agent Jane Blonde, Avalon, Bridesmaid, Jurassic World, Immortal Romance, Thunderstruck II, and more.
Table Games
Casino gaming began with players taking seats at tables and dealing cards, throwing dice, and more. While games like slots raced into worldwide acceptance, classic table games have held their own in serving casino entertainment. So the ideal online casino should provide the classic casino games.
Cosmo Casino surely knows that the classic games are the face of casinos, and does not disappoint in this regards. It provides an impressive collection of table games that includes the card games, roulettes, and dice games.
If you’re a fan of the most popular card game (Blackjack), you’ll find all its many variants in the house including Classic Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack, and more. Pokers fans will also find Texas Hold ‘em and many other poker types. You’ll also find tables to enjoy Baccarats. You’ll find tables to roll the dice; as the casino provides games like Sic Bo and Craps. It also provides the popular Roulette games. You can many variants of Roulette wheels to spin, including American Roulette, French Roulette, European Roulette and more.
Video Pokers
Video Pokers are “video slots + 5-card poker games”. As such, these games promise heightened level of thrills. That said; online casino with an entertainment-laden theme should offer these super thrilling casino games. Thankfully, Cosmo Casino does very well in this regards.
In fact, it is one gaming destination that you’ll want to be if you’re a fan of video pokers. This is because it has the largest collection of video pokers in the industry. This is thanks to Microgaming. Microgaming has the largest collection of video pokers; and with Microgaming powering this entertainment country, the online casino is able to offer its citizens the huge Microgaming video poker collection.
You’ll find some of the best video poker titles in the business such as Jack or Better, Aces & Eight, Deuces Wild, and more. The video poker games are available in three denominations: Single-hand Poker, Multi-hand Power Poker, and multiplier-based Level Up Poker
Variety Games
There are many thrilling online casino games that do not fit into the regular categories. These are housed in the “variety games” category; games you’ll find in this category include Bingo, Keno, and scratch cards.
Cosmo Casino also provides a host of variety games. So, in this entertainment country of an online casino, even if you’re not a fan of the regular games (slots, the classic casino games or video poker), you’ll find a host of instant win games for instant gratification.
Live Dealer Games
Live Dealer games are developed to go one further than the regular online casinos games cannot – that is, to incorporate the human element into online casino gaming. Live Dealer games are operated in the floor of real online casinos by human dealers. Players get the live action via video streaming along with an interface that allows participation. Thus, Live Dealer games give the real feeling of gaming right there in the floor of a real land-based casino. No wonder casino patrons demand live dealer games.
Unfortunately, Cosmo Casino does not offer Live Dealer games. As a citizen of this entertainment country, you’ll have to be content with its virtual games.
Progressive Jackpot Games
Every casino player wants to hit fortunes. Over the years, the fortunes that casino promise are found to be locked in progressive jackpot games. These are simply games that have jackpots designed to increase every time the game is played. Whenever the game is played (and the jackpot is not won), a part of the bet is contributed to the jackpot, so the total amount available to be won increases progressively; and can get to rich-making sizes. Since every casino player wants to hit the riches; the ideal online casino should have no shortage of progressive jackpot games.
Thankfully, Cosmo Casino ticks this box. The casino features no less than 15 progressive jackpots all from Microgaming. This include some of the biggest and most famous progressive jackpots in the industry such as Mega Moolah, Major Millions, Golden Princess, King Cashalot, Lots A Loot, Tunza Munni, Roulette Royale, Jackpot Poker, Lucky 7’s, and more.
You’ll find that the progressive jackpots are attached to classic and video slots, table games like Roulette and Pokers, and video pokers. Thus, in this entertainment country of an online casino, no matter what you like playing, you’ll still be able to chase the riches while at it.
Bonuses Review
This part of the review examines whether Cosmo Casino is rewarding. Specifically, the review will examine the bonuses that the casino offers its players as well as the important conditions that come with those bonuses.
Bonuses
Players must deposit money into their casino accounts to play games. Painfully, the house always has the edge. However, players having some edge? Players want that; and casinos respond by offering bonuses – which are simply free money to play casino games for the chance to win real money. That said; players gravitate to online casinos that offer many attractive bonuses.
Like every online, Cosmo Casino, also has some bonus offering. Bonuses begin with a welcome package for new players, and continue to a loyalty package for players that stick with the casino.
Welcome Bonus
The welcome bonus is a casino’s reward to new players for joining it instead of competing online casinos. It is actually one of the attractions when considering online casinos. Thus, the ideal online casino should have a welcome bonus that is attractive enough to make players have eyes only for the particular casino.
We’re giving you 150 chances to become a millionaire!
There is no better time than now to have a go at winning the jackpot! Start off with your 150 chances and then they will double your next deposit up to €/$250. That’s double the chances to win and change your life!
Being able to get €/$245 as free money upon joining the casino is a good proposition. However, in our opinion, the welcome bonus is only modest, and not the massive offer that the casino makes it sound like. This is because there are many online casinos out there with welcome bonuses of 4 figures.
However, while the size (full value) of the welcome bonus did not wow us, we like other things about it. First, getting the full value of the bonus requires 2 deposits totaling only €390. With the first deposit bonus being a 100% match bonus, getting the full €100 bonus requires a deposit of €/$100; and with the second deposit bonus being a 50% match bonus, getting the full €/$145 bonus requires a deposit of €/$290.
In many online casinos with large welcome bonuses, redeeming the full bonus require even larger deposit amounts; making it difficult for players to redeem the full bonus. In such casinos, the welcome bonuses the welcome bonus is just the proverbial “dangling carrot”. The bonus size attracts players; but when in, they find that redeeming the bonus is a tough ask.
However, the welcome bonus of Cosmo Casino is no “dangling carrot. Players can actually redeem the full bonus amount. This is because deposits of only €390 are required. Also, because of the structuring of the welcome bonus, the required deposit is spread into two – a first deposit of €100, and a second deposit of €290.
Other Bonuses
As mentioned, with €245 bonus (which is very redeemable) waiting to be redeemed by new players, there is reason to escape to this entertainment country of an online casino. However, once in, there should be reasons to remain. Thus, the ideal online casino should offer many other bonuses.
Casino bonuses targeted at existing players include match bonuses, no-deposit bonuses, and cash backs. A match bonus is bonus money that can be redeemed after making a deposit; a no-deposit bonus is bonus money available even without making a deposit; and cash back is a percentage of losses credited to a player’s cash account. Online casinos that are generous with the bonuses usually always feature a combination of these other bonuses. However, when writing this review, the promotions page of Cosmo Casino did not feature any of these bonuses. With this, and remembering that its welcome bonus modest-sized, it is safe to say that Cosmo Casino is not generous with the bonuses.
However, being part of the Casino Rewards Group, all new players in Cosmo Casino are automatically added to the Casino Rewards loyalty program. This is a program that rewards players for remaining active in the casinos of the Group. Players earn loyalty points for every real money bet placed in any of the casinos of the Casino Rewards Group. After accumulating a minimum of 1000 points, they can redeem these for bonus money (at a rate of 100 points = €/$1.00).
The program has 6 status levels; with each higher level holding improved benefits that include birthday presents, better offers, access to exclusive games, priority support, sweepstake entry, and more. Players level up by simply playing games and accumulating points.
Bonus Conditions
Casino bonuses come with conditions that very often make players trip over. Thus, before being enticed by casino bonuses, it is wise to examine the conditions that follow such bonuses. Some important bonus conditions include: bonus wagering requirement (BWR), games contribution to play-through, and maximum bet amount when playing through a bonus.
Bonus Wagering Requirement
Casino bonuses or winnings from them cannot be withdrawn until wagering after redeeming the bonus total a particular amount. That amount is the bonus wagering requirement. That said; so that after redeeming a bonus, you’ll not spend too much wagering, you’ll want the bonus wagering requirement to be as low as possible.
Like many casinos of the Casino Rewards Group, the bonus wagering requirement of Cosmo Casino is 60 times bonus amount for the first deposit bonus, and 30 times bonus amount for all other deposit bonuses.
This means that if the full €/$100 of the first deposit bonus is redeemed, before any withdrawals can be made, wagering after redeeming the bonus must total €6,000 (which is 60 X €/$100). It’s not hard to see that being required to wager up to €/$6,000 just to clear a €100 bonus is a tough ask.
Thankfully, from the second deposit onwards, bonuses are subject to a 30 times play-through, so clearing any €100 bonus redeemed afterwards will require wagers totaling only €/$3,000 (which is 30 X €/$100).
In our opinion, the industry average bonus wagering requirement is 40 times bonus amount (or 20 times bonus amount + deposit amount). This means that the first deposit bonus wagering requirement is relatively high, while the wagering requirement of the other deposit bonuses is relatively low. Thus, in this entertainment country of an online casino, clearing the first deposit bonus will be relatively difficult, but clearing other deposit bonuses will be relatively easy.
Games Contribution to Play-through
How fast players clear bonuses also depends on how much the games played (when a bonus is active) contribute to wagering. For example: consider the example of having to wager €/$6,000 to clear the €100 first deposit bonus. That only works if the games played contribute 100% to wagering. If the games played contribute only 50% to wagering, clearing the €100 first deposit bonus will require wagers totaling €/$12,000.
Also, if games played contribute only 10% to wagering, clearing the bonus will require wagers totaling €/$60,000. Wagering €60,000 to clear a €/$100 bonus is crazy; but that is what applies when games played contribute lowly (10%) to wagering.
That said; so that clearing bonuses and being able to withdraw winnings will not be frustratingly difficult, you’ll want an online casino to have games that have relatively high contribution to wagering.
The casinos of the Casino Reward Group, which includes Cosmo Casino, do well in this regards. Their games contribute to wagering as follows:
- Slots and Parlor Games – 100%
- Table Poker, Casino War, and Sic Bo – 50%
- All Blackjack (except Classic Blackjack), Craps, and Baccarat – 10%
- All Roulettes, all Video Pokers (except All Aces Video Poker), Classic Blackjack, Caribbean Draw Poker, Texas Hold ‘em, Bonus Poker Gold, and Triple Action Hold ‘em Poker Gold – 2%
- All Aces Video Poker – 0%
Only slots and parlor games contribute maximally to wagering. However, the other games have higher contribution to wagering in this casino than you’ll find them in many other online casinos. For example, in many other houses, Sic Bo, Craps, and Baccarat do not contribute to wagering, but in this entertainment country of an online casino, these games have varying contributions to wagering. Also, table Pokers contribute only 8% to wagering in many houses, but in this entertainment country, these card games contribute 50% to wagering.
Of the games of Cosmo Casino, it is only Roulettes that we find to have a relatively lower contribution to wagering. While in many other houses, the Roulettes contribute 8% to wagering, in this entertainment country, they contribute only 2% to wagering.
Thus, bar the roulette, you’ll find your favourite games having relatively higher contribution to wagering in Cosmo Casino, which means that in this online casino, clearing bonuses is relatively easier whatever game you play.
Maximum Bet Amount during Play-through
When playing through a bonus, one way to easily meet play-through requirement is to place high single bets. However, when a bonus is active, placing single bets more than the maximum single bet amount will cause you to forfeit any winnings that you may have. Thus, you’ll want the maximum single bet amount to be as high as possible.
Cosmo does well in this regards. Like almost all its sister sites, single bets amount when playing through a bonus should not be up to (or exceed) 25% of the bonus amount. Thus, you have a flexible cap which depends on how much is deposited.
Cosmo Casino Banking Option
This is one part of the review that examines whether Cosmo Casino offer top services. Specifically, the review will examine the process of depositing money into the casino account, as well as the process of making withdrawals.
Deposits
As mentioned earlier, players will need to load their casino accounts in order to play real money casino games. When it comes to deposit transaction, some important considerations are: deposit options, deposit limits, and deposit processing speed.
Deposit Options
The first thing to having a painless deposit process is finding a wide range of deposit options. Thus, the ideal online casino should have a banking page bursting with deposit options. Cosmo Casino ticks this box. The deposit options it supports range from credit cards to prepaid vouchers, and from e-wallet options to bank transfer options.
These options are: Abaqoos, Visa Electron, Visa Debit, Maestro, PaySafecard, InstaDebit, ClickandBuy, Kalibra Card, Mastercard, Ukash, EcoPayz, Qiwi, Entropay, PayPal, POLi, Neteller, Skrill, EPS, Ukash, Nordea, GiroPay, Euteller, EZI-Pay, eKonto, Moneta, Neosurf, Trustly, Swedbank, Przelewy24, Direct Bank Transfer, and eChecks. Though the list is relatively long, it may disappoint some that crypto currencies are available.
Know that not all the options will be available to you, as some are location-specific. However, wherever you may be located, you’ll find more than enough deposit options to use without stress.
Deposit Limits
Also, casinos impose limits to how much players can put into their account. Players generally want the minimum deposit bonus to be as low as possible so that those with low budget can still make deposits and play games.
However, in Cosmo Casino, the minimum deposit amount is €/$20. Unfortunately, this is not the rock-bottom minimum that many players want. That is, it is relatively high. For example, you’ll easily find online casinos accepting deposits of only €/$10.
At the other end of the spectrum, in this entertainment country of an online casino, the maximum deposit amount is €/$2,000 per day. Unlike the minimum deposit amount, this maximum deposit amount is relatively fine.
Deposit Processing Speed
Players cannot play games with deposited funds until the funds are reflecting in their casino accounts. Thus, players will want an online casino that process deposit transactions fast so that deposited funds are immediately available for gaming.
Cosmo Casino does very well in this regards. Most of the deposit options feature instant processing, so funds will be immediately ready for gaming.
Withdrawals
The legit part of the review makes it clear that withdrawals make a legit online casino. Players will want to be able to have winnings and withdraw them. When it comes to withdrawals, some important considerations are: withdrawal options, withdrawal limits, and payout speed.
Withdrawal Options
Also, having painless withdrawals start with finding a range of withdrawal options. Thus, the ideal online casino should support many convenient withdrawal options. Cosmo Casino also ticks this box. Its withdrawal options also include the cards, e-wallets and bank transfers options.
Specifically, the options supported are: Visa Electron, Visa Debit, Maestro, ClickandBuy, Kalibra Card, Mastercard, EcoPayz, Entropay, PayPal, Neteller, Skrill, EZI-Pay, Direct Bank Transfer, and eChecks. Also, you cannot withdraw winnings using the crypto currencies. However, the supported withdrawal options are generic banking methods that you can use to conveniently receive payment no matter your location.
Withdrawal Limits
There are also limits to how much players can withdraw. Minimum withdrawal limits ensure that players have winnings up to a substantial amount before they can withdraw. Players everywhere want this to be as low as possible. Cosmo does well here. Its minimum withdrawal amount is €50. So you only need to roll over the €/$20 minimum deposit only 2.5 times, and you’ll have met the withdrawal threshold. However, this relatively low €50 minimum withdrawal amount does not apply to withdrawals using Direct Bank Transfers. With DBT, the minimum you can withdraw is €/$300.
At the other end of the spectrum, maximum withdrawal amount ensure that players do not withdraw large amount from the casino at once. So if you have a large balance, you’ll withdraw it over multiple withdrawal transactions. Thus, a low maximum withdrawal amount will lead to too many withdrawal transactions in order to completely withdraw a large winning. Thus, the ideal online casino should have a high maximum withdrawal amount. In Cosmo Casino, the maximum withdrawal amount is €/$4,000 per week. Unfortunately, this is relatively low. Thus, it’ll take several long weeks to completely withdraw a large win.
Payout Speed
When players request payment, they generally want it to arrive fast. Thus, the ideal legit online casino is one featuring fast payouts.
Cosmo Casino does so-so in this regards. Its payout is fast, but could be faster if not for a policy of holding withdrawn funds pending for 2 working days.
That is, when players request payment in Cosmo Casino (or any casino of the Casino Rewards Group), there’ll be a waiting time of two working days before payouts are processed and issued. However, after issuance, payouts move relatively fast. The time it take players to receive the payouts depends on the selected withdrawal option (e-wallet withdrawals take 1 to 3 working days; withdrawals with the cards (credit/ debit cards) take 3 working days, eChecks take 2 to 3 working days, while withdrawals with DBT takes 6 to 10 working days).
These are relatively fast times Thus, it can be seen that if it were not for the 2 days delay (caused by that policy of holding withdrawn funds pending), payouts will be lightning fast.
The reason the casino (and its sister sites) hold withdrawn funds pending is to allow players to reverse withdrawals so that they can continue playing with the funds. Sadly, remember that “the edge is always on the house”, so players are more likely to lose a bet than to win it. Thus, many players who reverse their withdrawals and play with the funds end up losing it all to the casino.
Thus, in our opinion, this policy of holding withdrawn funds to allow for its reversal is poisonous (to players). To players who do not reverse their withdrawal, the policy cause delay in payment; and to players who do reverse their withdrawal, the policy is predatory, as they are more likely to lose the funds to the casino.
Customer Support Service
Online casino players will have questions, complaints, issues, etc. That is, in your online casino journey, you may need assistance. Thus, the ideal online casino should have an effective customer support service for giving players the needed assistance.
Cosmo Casino does excellently well in this regards. Players can start with the self-help resource of its FAQ (Frequently Asked Questions). The FAQ hold articles which provide concise answers to many of the questions that persons have asked in the past. These range from registration to withdrawing, and everything in between.
To directly contact a Support Rep of the casino, there’s an email service and a Live Chat. To use the email services, simply send an email to: support@crhelpdesk.com. To use the Live Chat, click on the link in the “Contact Us” page of the casino’s website.
The support service is available round the clock. So you can get assistance whatever time or day you need it. Also, the service is very responsive. Emails are answered within 24 hours (even sooner in most cases); while the Live Chat is actually live, and furnishes instant feedback.
Pros
- A legit online casino that is fully licensed by top casino regulators
- A safe online casino that uses industry standard SSL technology, and is certified safe by eCOGRA
- Powered by Microgaming allowing it to provide excellent online casino games featuring exquisite graphics, and other high quality effects
- Gaming flexibility is afforded with Instant Play games and download-based games
- Over 1000 games are provided which include titles from every category of online casino games – Slots, table games, video pokers, and variety games
- Provides no less than 15 Microgaming progressive jackpot games including Mega Moolah
- It’ll be relatively easy to clear bonuses (from second deposit bonus), because they are subject to a relatively low wagering requirement (30 times bonus amount)
- Supports numerous convenient deposit and withdrawal options
- 24/ 7 and very responsive customer support is available via Email (support@crhelkpdesk.com) and Live Chat
Cons
- Does not accept players from the United States
- Players cannot experience another gaming software outside Microgaming
- Does not provide Live Dealer games
- Gaming on the go is not possible because mobile gaming is not supported
- Not many other bonuses are available after the welcome bonus
- Clearing the first deposit is relatively difficult, because it is subject to a relatively high wagering requirement (60 times bonus amount)
- Minimum deposit limit is relatively high (€/$20)
- Withdrawing big winnings will take long, because maximum withdrawal limit is relatively low (€/$4,000 per week)
- Payment is delayed by a policy of holding withdrawn funds pending for 2 working days
- Holding fund pending is to allow reversal of withdrawal; and this is predatory because many players who reverse withdrawal end up losing the funds to the casino
Conclusions
Cosmo Casino and its sister casinos are online gaming platforms where players can enjoy the action, excitement, and extravagance of online gaming. Yes, they are very legit online casino where you can have winnings and will receive your payment. As a testament, it has reputable gaming licensed and is certified by eCOGRA.
It also lives up to its promise of Vegas-style entertainment. Powered by Microgaming, the casino offers online casino games brimming with high quality graphics, sound effect, and more. Also, it has 550+ games that include titles from every genre of online casino games; you’ll find slots, table games, video pokers, variety games, and even progressive jackpot games where you can chase the huge wins.
The only bump is that you won’t find Live Dealer games. Also, you can play games in-browser or via download; but you’ll have to be on your computer because mobile gaming is not supported.
On the bonus front, Cosmo Casino does not come out strong. Its welcome bonus is just modest and after claiming the welcome bonus, you won’t find many other bonuses. Also, the first deposit bonus has a relatively high wagering requirement (60 times bonus amount). One good thing here is that, after scaling the first deposit wagering hurdle, other deposit bonuses have a relatively low wagering requirement (30 times bonus amount).
Cosmo Casino supports numerous banking options; so making deposits or withdrawals should be relatively easy. However, you’ll find that the minimum deposit limit (€20) is relatively high, and that the maximum withdrawal limit (€/$4,000 per week) is relatively high. You’ll also find that payment is a bit delayed because the casino has a policy of holding withdrawals pending for 2 working days.
One thing there is to be appreciated about Cosmo Casino is that its customer service is very responsive.
